Advice and Support

SupportStudent and Parent support   

This document is designed to help you and your family in the event that you are worried about anything due to an experience you are having, a family or friendship situation, an aspect of your health and wellbeing or anything at all that you are worried about. It is also designed stage by stage to help you to know what things you can do to help yourself.

You can use this document alongside gaining support from your family and it is also our hope that all of the students can access the support they need from any member of staff.

There are specific people in school to offer you support extra to this. This document therefore includes useful telephone numbers, email addresses and processes for you to follow in order to get some support for your situation.

  • Anxiety/depression
  • Bullying
  • Domestic Violence
  • Drugs and Alcohol
  • Eating Issues
  • Exploitation
  • FGM
  • Forced Marriages
  • Friendship issues
  • Honour Based Violence
  • LGBT
  • Risky Behaviours
  • School Staff
  • Sexting
  • Social media

Anxious or depressed

Talk to someone about how you are feeling. Ideally tell your parents. Keeping anxiety in your head can have a detrimental effect on wellbeing. If your anxiety persists then try to follow this step by step process;

MIND

  • Accept that you cannot control everything  (Put your stress into perspective:Is it really as bad as you think?)
  • Do your best  (Instead of aiming for perfection, which isn’t possible, be proud of however close you get)
  • Maintain a positive attitude  (Make an effort to replace negative thoughts with positive ones)
  • Learn what triggers your anxiety   (Is it school, family or something else you can identify? Write in a journal
  • when you are feeling stressed or anxious and look for a pattern. Write out the unforgettable thoughts, especially if they are going to keep you awake at night.)

BODY

  • Limit the amount of caffeine or alcohol you consume (These can aggravate anxiety and trigger panic attacks)
  • Eat well-balanced meals. (Do not skip meals and always keep healthy energy boosting snacks to hand)
  • Get enough sleep. (when stressed, your body needs additional rest. It’s important to get 8 hours of sleep a night)
  • Exercise daily. (exercise can help you feel good as your body releases natural chemicals in your brain that improve mood, it clams your heart and maintains your health)

ACTION 

  • Take deep breaths and slowly count to 10. (inhale and exhale slowly throughout the time when you are feeling stressed and repeat the counting to 20 if necessary)
  • Give back to your community (Volunteer or find another way to be acting in your community, which creates a support network and gives you a break from everyday stress)
  • Return to the Contents Page
  • Take time out and spend time with friends. (Practice yoga or meditation and relaxing techniques, listen to music, get a massage. Step back from problems and try to clear your head)
  • Talk to someone who is a professional (Tell people you have tried the above things and you still feel overwhelmed. Talk to your GP, your tutor, school health nurse, student support workers and school counsellor)

 

Here are some useful websites and groups that might be able to help you. 

CALM - Campaign Against Living Miserably (For men aged between 15-35) www.calmzone.net 

Depression alliance www.depressionalliance.org 

Mental health foundation Provides information and support for anyone with mental health problems and learning disabilities www.mentalhealth.org.uk 

MIND promotes the views and needs of people with mental health problems 03001233393 9.00am - 6.00pm 

YoungMinds Specifically designed for young people, packed with guidance on common emotional health worries. Also has a parents section. https://youngminds.org.uk/

No Panic Voluntary charity offering support for sufferers of panic attacks and OCD. offers a course to help overcome phobia or OCD tendencies. www.nopanic.org.uk 08449674848 10.00am - 10.00pm 

SANE Emotional support, information and guidance for people affected by mental health illness, their families and carers. http://www.sane.org.uk SANEline 03003047000 4.30-10.30pm 

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  • Keep a journal of events (remember that bullying is not a one off fight or argument, a friend sometimes being nasty or an argument with a friend) 
  • Remain calm - you and your parents 
  • Tell someone about it and tell school so that we can help you 
  • Keep evidence, especially from social media
  • Think about who might be a witness to this and can support what you are saying 

Domestic Abuse 

Domestic violence refers to physical, sexual or emotional abusive ​acts as well as controlling behaviours​, usually by a current or former partner, but also by a family member or carer. 

You may be a victim of this in a relationship you have or you may feel that a friend or loved one is subject to this behaviour. 

You may feel in some way responsible for the violence which is taking place - remember IT IS NOT YOUR FAULT! YOU ARE NOT RESPONSIBLE. 

You may feel guilty you cannot protect the parent who is being subjected to violence. IT IS NOT YOUR RESPONSIBILITY TO PROTECT YOUR PARENT. 

You may feel you are being disloyal to the parent who is being violent by speaking about what is happening within the home to other people. A PARENT WHO IS VIOLENT NEEDS HELP JUST AS THE PARENT WHO IS BEING SUBJECTED TO VIOLENCE NEEDS HELP. 

DON'T TRY TO COPE ON YOUR OWN - TRY TO GET AS MUCH HELP AND SUPPORT FOR YOURSELF AS YOU CAN. 

Here are some useful sites that might help you - 

Childline - Tel 0800 11 11 www.childline.org.uk 

Supportline - Tel 01708 765 200 info@supportline.org.uk 

www.burstingthebubble.com 

www.thehideout.org.uk 

Drugs and Alcohol 

A drug is anything other than food, which changes the way the body and mind function. Abusing any drugs (legal or illegal) can result in

  • Suffering from health problems 
  • Increased risk of illness 
  • Damage to the body 
  • Strained or unhappy relationships 
  • Loss of motivation or addiction. 
  • Criminal record 

If you are concerned that you are or someone you know is trying drugs and a dependence is developing it is important that you talk to someone. 

Warning signs of teenage drug abuse - 

  • Changes in personality - anxious; hyperactive; irritable, paranoid; over reacting to criticism; withdrawn or rebellious behaviour. 
  • Changes at home - loss of interest in family activities; disrespect for family rules; secretive and angry; money or valuables going missing. 
  • Changes at school - Sudden drop in grades; truancy;loss of interest in learning; loss of energy;reduced memory or attention span;argumentative. 
  • Changes in physical appearance -Greasy hair; odd smell; spots; rashes; sores; lack of general hygiene; pale and gaunt; yellow teeth; never takes coat off; bloodshot eyes. 
  • Physical evidence - Broken cigarettes; alcohol on breath; smoke on clothes; rolling paper; foil; small empty plastic bags; homemade pipes;seeds;leaves;white powder;burnt or bent spoons;burnt knives;tobacco;receives phone calls at odd hours of the night; lies about activities;has unexplained money;or constantly needs money; loss of contact with old friends;makes new friends who use drugs. 

Cocaine anonymous Helps with personal recovery of the individual Tel 0800 612 0225

helpline@cauk.org.uk     www.cauk.org.uk 

HIT  A drug training, information and publication service for individuals Tel 08700 990 9702 customerservices@hit.org.uk www.hit.org.uk 

Narcotics anonymous - Information, publications and support, using the 12 step approach to drug addiction Tel 0845 373 3366 helpline@ukna.org www.ukna.org

Talk to Frank - Email and telephone support for young people, parents and carers concerned about drugs. Tel 0800 776 600 frank@talktofrank.com www.talktofrank.com

Families anonymous  - A self help group based on the 12 step programme for families of drug abusers Tel 0845 120 0660 office@famanon.org.uk www.famon.org.uk

Parents against drug abuse (PADA) - Support for the parents and families of drug users. Tel 0845 7023 867 admin@pada.org www.btinternet.com/-padahelp 

If you are concerned that you are trying alcohol and you fear that you or someone you know are misusing it, it is important that you talk to someone and recognise what is happening. Here are some useful help and advice sites - 

Alcoholic concerns - National agency on alcohol misuse Tel 0207 395 4000 contact@alcoholicconcern.org.uk www.alcoholconcern.org.uk 

Drinklin - The National Alcohol Helpline Tel 0800 917 8282 

National association for children of alcoholics - Addresses the problems faced by children growing up in families where one or both parents are alcoholics, or have similar addictive problems. Tel 0800 358 3456 helpline@nacoa.org.uk www.nacoa.org.uk 

Eating - undereating and overeating 

You may find that you are starting to be very controlling over food or using food as a way to make yourself feel better at times of stress. If you identify with this then you should: 

  • Talk to someone 
  • Keep a diary of what you eat and the amounts. Take a look at the change 4 life leaflets. 
  • Try to identify what the triggers are for over or under eating. How are you feeling when you eat too much or when you don’t eat? 
  • Referring yourself to Bethan Illman will help you. 

BEAT are a national charity offering information and support on eating disorders https://www.beateatingdisorders.org.uk/ 

For children and young people up to the age of 18 years old you can contact SPA (single point of access) SPA is the central point for those trying to access mental health services. You can contact SPA at any time if you have a question, concern, possible or actual need. Young people can call themselves, parents can make contact and it is also a useful resource for schools to use. Referrals can be made online at the website 

oxonCAMHSSPA@oxfordhealth.nhs.uk www.oxfordhealth.nhs.uk/camhs/oxon 

01865902515 - Mon - Fri 8.00am - 6.00pm 

Exploitation

 It is important to know the signs to spot in terms of being exploited by gangs involved in drug crime. 

  • If someone is offering you gifts, money, mobile phones they may be doing that so that you will do something for them in return - such as taking drugs, passing drugs to someone, concealing drugs on your person to stop them being seized, dealing in drugs.    All of these things are illegal. 
  • If someone is being controlling and suggesting you should do things that you don’t want to and you feel intimidated or pressured to do them. 
  • If you feel this is happening talk to someone, tell your parents, look at the info on the oxme.info​ sites where there are videos to watch and scenarios that might help you establish if you think you or a friend or loved one is are being affected by this. You can also refer yourself for support. 

Child Sexual Exploitation

This can affect both girls and boys and involves the persuasion of young people over time to have sex and perform sexual acts against their wishes. Often this starts by thinking it is a relationship with someone which is loving and supportive and over time this changes to be something else. 

Take a look at these sites where there are videos to watch and scenarios that might help you to establish if you or a loved one is being affected by this 

nspcc.org.uk 

www.childrenssociety.org.uk www.barnardos.org.uk 

Female genital mutilation 

FGM is the external change of the genital area for non medical reasons and it is illegal in this country​. The most common age for this to happen is between the age of 5-8yrs old.

Some cultures from Somalia, Sudan, Eritrea, Guinea, Egypt, Ethiopia, Gambia, Kenya and Nigeria believe that it is a way of - 

  • Controlling sex drive 
  • Maintaining virginity until marriage 
  • Readiness for marriage 
  • Showing their love and protecting their children 
  • Maintaining family honour and to remain socially included in the community. 

It is believed that there are 200 million girls and women that have been cut around the world and there are 1000 survivors living in Oxford. 

It is something that is incredibly painful and dangerous and unnecessary for girls and young women and can affect childbirth and health in the future. 

If this is affecting you in any way it is important to talk to someone. Jules Toogood and her school health nurse team is a good starting point or - www.oxfordagainstcutting.org The Oxford Rose Clinic at the John Radcliffe hospital offers advice and support for victims. 

Youtube - The Cruel Cut - Channel 4 

Forced marriage 

You have the right to choose who you marry, when you marry or if you marry at all. 

Forced marriage is when you face physical pressure to marry (for example, threats, physical violence or sexual violence or emotional and psychological pressure (eg if you’re made to feel like you’re bringing shame on your family. 

Forced marriage is illegal in England and Wales. This includes: 

  • taking someone overseas to force them to marry (whether or not the forced marriage takes place) 
  • marrying someone who lacks the mental capacity to consent to the marriage (whether they’re pressured to or not). 

If you know someone who is at risk contact the forced marriage unit. If someone has been taken abroad to be forced into marriage give as much information as you can - Where has the person gone; when are they due back; when was the last time you heard from them? 

The FMU will contact the relevant embassy. If they are a British National the embassy will try to contact the person and help them to get back to the UK, if that is what they want. 

Forced Marriage Unit ​fmu@fco.gov.uk Tel 02070080151 

From overseas +44 (0)20 7008 0151 Monday to Friday, 9am to 5pm 

Out of hours 020 7008 1500 ask for the global response centre 

Friendship issues 

  • Talk to your parents/tutor/HL 
  • Remember to treat others as you would wish to be treated (so not retaliating) 
  • Be honest about your part in a friendship problem 
  •  Ask to speak to the person face to face (we can help you with this) and don’t listen to gossip. Do not try to do this on social media as it will potentially not remain private between you. 

Honour based violence 

This can affect both males and females. It can involve actual physical violence but also psychological, sexual and emotional abuse to manipulate a person into marriage for example. 

If a family feel that their traditions are being disrespected e.g 

  • Choice of girlfriend or boyfriend from a different culture or background
  • Being gay 
  • Wearing clothes or participating in activities that are not approved off within the tradition of your family 
  • Trying to get out of an arranged marriage or not agreeing to a forced marriage. 

The police take any sort of violence or threat of violence very seriously Tel - Victim support 0845 30 30 90 

www.childline.co.uk 

BBC ethics guide to honour crime - series of videos to watch that may support. 

LGBT 

It is very important to us at Matthew Arnold that all students feel valued, safe, respected and supported at our school. This includes young people who identify as gay, lesbian, bisexual or transgender, or who are questioning their sexuality. 

Understanding a non-binary view of gender - not male or female - can be tricky. It can be confusing for young people, parents and staff. The Genderbread person can help make it a little clearer. You might want to try and plot where you feel you are, especially if you feel the gender assigned at birth does not match your gender identity or expression. 

Students are very welcome to speak to staff about this aspect of their identity, including speaking in confidence to the School Counsellor or School Health Nurse. 

Staff at school will want to make sure that a student has any support they need, both within and out of school. They will also help a student to think through any relevant options, for example, regarding speaking to parents and friends. 

 

As Stonewall explain: 

As part of growing up, all young people will spend time exploring their identity and developing a sense of who they are. This will include thinking about who they are attracted to (their sexual orientation), how they feel about their gender (their gender identity), and the different ways they express their gender. 

Some young people will realise that they are lesbian, gay, bisexual or trans, meaning that their sexual orientation or gender identity may be different from many of their peers. Being lesbian, gay, bisexual or trans can feel like an extra pressure for young people at school, depending on the extent to which staff, peers and the wider school community are supportive. 

Lesbian, gay, bisexual and trans young people often worry that those around them, at school and at home, will react negatively to who they are, and too often experience high levels of bullying in school. This can be very damaging and leave young people feeling isolated and unable to access the support or information they need. 

Schools play a vital role in supporting lesbian, gay, bisexual and trans young people. … Creating an inclusive environment is a key part of making sure that lesbian, gay, bisexual and trans young people feel welcome and valued at school.

There are also a range of local and national agencies offering support and advice on sexuality and gender: 

https://www.youngstonewall.org.uk/get-support/coming-out-lgbt 

http://oxme.info/cms/health/lgbtq 

https://www.thinkuknow.co.uk/14_plus/Need-advice/lgbt-get-advice-online/ 

https://mermaidsuk.org.uk/

https://genderedintelligence.co.uk/

 

School Staff 

Tutor or allocated Super Tutor You will have regular mentoring sessions with your tutor and you see them everyday. They are your first point of reference and they can help you with any worries you have, help you to get organised, help you to understand situations that are troubling you in school or in wider life beyond school.

MAPS - Matthew Arnold Peer Supporters. These are 6th formers who are appointed to support mainly year 7 and 8 students with any issues they have around friendships, coping with the change in starting secondary school, low level anxieties and low mood. Nadya Dale-Holcombe organises the MAPS and you can approach her to have a MAP allocated to you or you can approach them yourself. They will introduce themselves to you in assemblies at the start of the year and their pictures are in a display in the A Block corridor. 

School health nurse - Self referral, Tutor, HL or student support worker referral. The office is situated opposite B12, down the steps from student services. The school health nurse service can help with any health issue, help to stop smoking, sexual health, contraception and drug and alcohol support.  

Bethan Illman (School counsellor) - self referral, tutor, HL, parents or student support worker referral.  Bethan can be found upstairs in B Block. Your tutor will have referred you to the self help activities and advice in this document before they refer you to Bethan. 

Safeguarding Team  The school counsellor and School health nurse services are both confidential services apart from if there is a serious safeguarding concern and then they will need to share information with the school safeguarding team. The safeguarding team is made up of Ms Palin, Mr Broadley, Ms Oakden, Mrs Davenport, Mr Hammond, Ms Kelbrick, and Bethan is also part of the safeguarding team. 

When you reach secondary school age things that weren’t worries when you were younger sometimes come to the fore and issues arise that you are unfamiliar with. This document is also designed to help you with advice on things to do before seeking help at school. 

Sexting 

Sharing sexual, naked or semi-naked images or videos of yourself or others, or sending sexually explicit messages. They can be sent using mobiles, tablets, smartphones, laptops - any device that allows you to share media and messages. Sexting​ may also be called: trading nudes. 

  • Do not send images of this nature to anyone. You don’t know what someone will do with it, even if you are in a relationship with them. You might not always be in a relationship with them and they might want to hurt you. 
  • Do not ask anyone for a sexually explicit image. 
  • If you are asked for an image, tell someone and get some advice. 
  • It is illegal to have a sexually explicit image of a minor on your phone or tablet. www.nspcc.org.uk/preventingabuse/keepingchildren-safe/sexting 

Social media 

  • Tell your parents what has happened. 
  • Screen shot what has been said 
  • Turn your phone off and do not look at it before trying to sleep 
  • Do not respond and try to ignore gossip about it in school 
  • Show school what has been said and continue not to respond. 
  • Contact CEOP
  • Apps to be aware of - 

Calculator + looks like a calculator but functions as a secret photo vault to help young people hide photos and videos.

Omegle a free website that promotes chatting to strangers via messages or video. Omegle pairs two users at random. The site itself admits that predators have been known to use it.

Instagram is not something that should be blocked but it is important to be vigilant against fake accounts. Often referred to as finstas or spam accounts, have become the norm for many teens, allowing them to hide content from their parents.

Whisper is a form of social media allowing people to anonymously share secret confessions and advice, and meet new people. Secrets shared on this site are distributed to third party sites and apps.

Ask.fm ask questions anonymously or not and get anonymous answers. This app has been linked to some of the most severe forms of cyberbullying and multiple cases of suicide.

Hot or Not Upload a photo and strangers will rate how attractive you are. The goal is to lead to a real life hook up as the app reveals the hottest people near your current location and encourages users to message each other and meet up in person.

Burnbook Post anonymous rumours about people through the messages, texts and photos.

Wishbone Particularly popular with teenage girls, this app allows teenagers to compare everything from looks to outfits and rate them on a scale. Users are able to write comments underneath the photos which are often inappropriate

Kik  A messaging app offering more anonymity than regular texting. Instead of a phone number, KIK users can create usernames that are more difficult to trace back. It has also become such a popular sexting platform.

School Health Nurse

Ourschool health nurse works closely with student support staff and teachers to encourage students to be emotionally and physically healthy, educating them with knowledge to make informed choices and achieve their full potential. The role of the school health nurse has recently changed, and we now work even more closely alongside our colleagues in health visiting as a complete 0-19 service, providing continuity of care, improving health, wellbeing and life chances for children and young people. The school health role is to offer evidence based preventative care for children and young people – they are here to help, NOT judge. This may include, 

(but not exclusive): 

  •  Healthy lifestyle choices 
  •  Smoking cessation o Substance misuse advice 
  •  Healthy weight management
  •  Keeping safe 
  •  Supporting teachers with PSHE 
  •  Refer and signpost to specialist services
  •  Confidential drop-in service 
  •  Provide contraception, pregnancy testing and sexual health screening

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